Terms of service

Welcome to Backstreet Wine, an online wine ecommerce. By using our website and services, you agree to comply with and be bound by the following terms of service. Please read these terms carefully before using our website.

  1. Eligibility: You must be at least 18 years old to purchase wine from our website. By placing an order, you confirm that you are of legal drinking age in your country or state of residence.

  2. Orders: All orders are subject to availability and acceptance by Backstreet Wine. We reserve the right to refuse any order at our discretion. Prices are subject to change without notice.

  3. Payment: Payment must be made in full at the time of purchase. We accept major credit cards and other payment methods as indicated on our website.

  4. Shipping: We ship wine to customers in the Hong Kong only. Shipping charges and estimated delivery times are provided at checkout. 

  5. Returns: Unfortunately, we do not offer refunds for any products purchased from our store. This includes items that are defective, damaged, or do not meet your expectations. All sales are final.

  6. Disclaimer of Warranties: Backstreet Wine makes no representations or warranties of any kind, express or implied, regarding the products or services offered on our website. We disclaim all warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

  7. Limitation of Liability: In no event shall Backstreet Wine be liable for any indirect, special, incidental, or consequential damages arising out of or in connection with the use or inability to use our website or services, even if we have been advised of the possibility of such damages. Our liability to you for any direct damages shall not exceed the amount paid by you for the product or service at issue.

  8. Indemnification: You agree to indemnify and hold Backstreet Wine harmless from any claim or demand, including reasonable attorneys' fees, arising out of your use of our website or services, or your violation of these terms of service.

  9. Changes to Terms of Service: We may update these terms of service from time to time. Any changes will be posted on our website and will be effective immediately upon posting.

  10. Governing Law: These terms of service shall be governed by and construed in accordance with the laws of the Hong Kong, without giving effect to any principles of conflicts of law.

  11. Contact Us: If you have any questions or concerns about our terms of service, please contact us at patrick@backstreetwine.com.